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At a unique statewide hearing that CWA helped organize in Missouri last Saturday, caseworkers and clients testified about the devastating impact of cutting and consolidating the state’s network of social services.
CWA Union News

A new report by the University of Delaware’s Center for Community Research and Service provides a critical look at the impact of shared services and news sharing agreements on local media markets. The report will be filed today with the Federal Communications Commission to inform its review of media concentration and ownership in local markets.
CWA Union News

CWA customer service professionals in telecom, airlines, public agencies, newspapers and other businesses are making sure that October’s Customer Service Month is about more than a one-time pat on the back.
CWA Union News

The GSA (Global mobile Suppliers Association) has published an update to its Evolution to LTE report which confirms 208 operators are now investing in LTE, which is 98 operators more than in June 2010. The number of countries and territories where LTE systems are deployed or planned has increased by 32 in the same period. … Read More
RCR Wireless News

The Boston Globe

A survey of 18 US cities conducted by the technology website PCMag.com found that Sprint’s 3G data network – used for services other than voice calls, such as Internet browsing and texting – delivered better overall performance in Boston than the networks of its three main rivals: AT&T Inc., Verizon Wireless, and T-Mobile USA.

But the survey showed a very different result for the rest of the country, where despite months of relentless criticism about dropped calls and sluggish 3G performance, AT&T was ranked number one.

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Sprint Connection | News and views on Sprint Nextel –

Things are changing in the wireless industry and people are starting to move away from contracts and post-paid service and go to pre-paid services. With that being said, Sprint does not want to get left behind in this new trend, so they are doing something about it.

Sprint’s prepaid portfolio will initially be driven by four brands each focused on a specific audience. “The launch of this portfolio goes far beyond changing prices,” explained Schulman. (President of Sprint’s prepaid group) “We are introducing innovative and attractive offers for specific groups of customers based on usage and habits – from those who are on limited budgets and use their phones infrequently to those who want high-end devices to use for all their communications, entertainment and social networking.” Read all about the four prepaid services after the break.

Virgin Mobile:

On May 12th Virgin Mobile plans on introducing three new Beyond Talk plans that all include unlimited messaging, email, data and web. They say these plans will go great with their future high- end handset lineup.

• The revolutionary plan is the industry’s lowest price point for unlimited messaging, email, data and web with 300 minutes of voice per month, ideal for high-end device users seeking an unbeatable price to enable the text and data services they need.

• The plan includes unlimited messaging, email, data and web with 1,200 minutes of voice per month — the perfect value for those seeking an affordable plan with everything they need.

• The plan includes unlimited messaging, email, data and web with unlimited voice to offer great value for high-end smart phone users expecting an unlimited plan to cost much more.

Boost Mobile:

• Boost will focus more on talking and texting. The unlimited plan provides unlimited talk, text, web, 411, email and IM. New handsets being offered by Boost include the Samsung Rant, and Kyocera Incognito, Mirro SCP3810 and Juno. These are all CDMA phones. Boost will also continue to offer iDEN devices and services.

Assurance Wireless:

• Assurance Wireless is a free wireless service which launched last year and was developed specifically for the 37 million eligible low-income households who need it most. Qualifying customers – often cash-constrained individuals eligible for government- assistance programs like Supplemental Nutrition Assistance Program (SNAP, or food stamps) – receive a free cell phone and 200 free minutes of airtime for local and long-distance calling every month.

Common Cents Mobile:

• This plan is targeted at budget conscious consumer who spend less than per month and are focused on the value they spend per minute. Roughly 63% of the no-contract market chooses to pay by the minute or by the day. Users will pay .07 per minute of voice use, and .07 per text message sent. Simple phones, such as the LG 101, Samsung M340, and Kyocera S2300 are available from Common Cents.

For more information on plans and devices that will be offered, follow the source link to Sprint.

Source: Sprint

Sprint News & Phone Reviews from SprintUsers

 @FierceWireless: WSJ report: Leap and MetroPCS talks remain stalled. Article | Follow @FierceWireless

> Verizon Wireless introduced a new conference calling service from Kodiak Networks that will be available for between and per month. Release

> AT&T and Pantech announced the release of the vendor’s new “Pursuit” phone, which sports a touchscreen and Qwerty keyboard. Release

> Chinese mobile phone contract manufacturer Foxconn announced it will pay its Shenzhen employees more. Article

Mobile Content News

> Mobile Web usage in the U.S. builds steadily throughout the average day, peaking at 9 p.m. local time, according to a new study. Article

> Ford Motor Company announced the addition of Google Maps to its Send to Sync service. Article

> FarmVille, Guitar Hero and Netflix are among those headed to Apple’s iPhone. Article

> Cross-platform applications storefront GetJar surpassed the 1 billion app download milestone. Article

Developer News

> Microsoft announced a series of updates to its Windows Phone Marketplace application storefront. Article

> Developers are worried that consumers may now be reluctant to download and use bandwidth-intensive applications following AT&T’s move toward usage limits. Article

> Apple’s iPhone OS now commands 28 percent of the U.S. smartphone market. Article

European Wireless News

> A European court ruled Vodafone and other European carriers will have to comply with an effort intended to cut international roaming rates for mobile subscribers. Article

> And finally… Microsoft shows off the power of its new Office.live.com offering with a screen shot from an iPhone. Post

FierceWireless

CWA’s Customer Service Advocate Network Team is already planning the Customer Service Professionals Conference, set for Oct. 20-23 in San Diego.
CWA Union News